I am sad to say I am unhappy in American Airline’s handling of this matter. We never ever been given our bags right up until late inside the working day on March thirteenth. So as to add insult to damage we ended up charged $twenty five per bag by American Airways for our return flight property Though we didn’t shell out to check our baggage on just how to the Virgin Islands.
06/18/sixteen – Have been a loyal, Repeated flyer buyer for more than 30 years. I h ave by no means observed this sort of bad customer service and apathetic attitudes from AA workers. At this time sitting at Miami Intercontinental, on a clear sunny saturday early morning, touring with two young young children looking to reach Asheville on your airlines (document locator: WCEARA), but our flight to Charlotte was quickly delayed, causing us to skip our flight to Asheville, all other flights are full, we had been despatched Again through security due to the fact your personnel within the gate couldn’t (or wouldn’t), help us (which was pleasurable), then needed to run again Prior to we could get to your ticket counter since the flight departure was bumped back up!
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reserving reference MKFCFC I am addressing this letter for you to precise my dissatisfaction regarding your services with regards to the flights referred to previously mentioned.
A business associate and I traveled back again from Punta Cana, DR on flight 1629 from a business journey final Friday (two/5/sixteen) after which on to Dallas through flight 207. When arriving back again into Dallas and retrieving our baggage, we found a solid odor around the suitcases after which within the contents inside, the offensive “musty” odor permeated almost everything and on some products it’s Uncertain which the scent may be eradicated.
The whole crew staff was good , but this person went over and above the jobs expectations and has to be praised and identified. I’m also pleased we have a snack all over again.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
My Close friend of mine booked my mom a reservation from haiti to miami fl I paid out her $three hundred to purchase me the fares having said that she didn't informed me the flight might be booking on a nonrevenue flight it had been a ridicullus moment for all of us, quesion I've Should the seat is just not assurance why did she took The cash from me
Also counsel that every passenger place there stick with it in dimension checker so all passengers are treated equitably.
I have attempted scheduling flights from Charlotte ,NC to Tobago. I'm unable to ebook these flight on yours or US Airs Sites,nonetheless I'm able to e book them on Expedia and Travelocity. I didn’t wish to guide these having a second occasion.
This can be with regard to flight 580 from charolet to Miami yesterday morning, After i initially received to my seat I felt it was just a large number. There was soda spilled from the chair and arm rest. There was trash from the last flight at the back of the seat in advance of me. When I asked to get it cleaned up I had been given no reaction and I used to be still left to sit inside of a sticky seat for nearly 3 several hours! This was the worst in airplane working experience I have at any time acquired certainly.
So Here's my Good friend owing at do the job and my son fearful and bewildered standing in the gate and waiting in line To learn more. Eventually your staff members told them the flight was intending to board once again and it in no way did. Lori required to get again to her compact youngsters that evening and her position another morning, in the event the attendant reported the flight was cancelled. Your team began administering alter flight information and lodge data. Lori life in excess of an hour or so away and tried using to get a effortless lodge for them to spend the evening. By the time it absolutely was her change, there have been no handy accommodations left in the area. Through this time, I am on 1 cellular phone with American Airways and my partner is on An additional and Lori is waiting in a single line next to my son who stood beside her in One more. They finally go to this web-site reticketed All people within the flight. My son, the minimal that I invested $a hundred and fifty to become escorted and cared for by your airline, wasn't put on the next attainable flight to return residence to his family, but in its place was placed on an American Airlines flight the subsequent working day.
I up coming uncovered that there was no Responsibility Absolutely free on board. Regardless of staying advised via the flight attendant that Duty No cost were discontinued 18 months previously, I recognize that we purchased objects last March.
Under no circumstances I repeat never will I select American Airways. Yet again.Fully unprofessional personnel in the ticket agent to flight attendants. Every one of the jokes I've read about this remaining a ” cattle hauler ” airline is unfortunately genuine in my recent working experience.really sad.